Refund policy

Q. How does your refund system work?

Tarot reading & akashic record reading services - non-refundable. 

Psychotherapy counselling + Hypnotherapy + Past Life Regression services -

You have up to 24 hours prior to your scheduled appointment time to “cancel or reschedule” the appointment otherwise Otherworldly Counselling and Past Life Regression reserve the legal right to refund the cardholder 50% of the total session cost, as stated and signed in your legal client consent waiver.

You can reschedule your appointment a maximum of 2 times. 

If you choose to cancel your appointment (whether it’s 24hrs or several days before your appointment) a 15% cancellation fee will automatically be deducted from the total refund amount. On Shopify, the business owner is charged a 15% restocking fee on all refunds.

If you fail to attend your session whether in-person or online, you will automatically forfeit 100% of the session/service cost.